Update your personal information.

Keep your personal information updated and ensure normal access to your account.

Update your personal information online.

Use a computer or smartphone and update your personal and contacts details in just 4 steps.

Step by step to update your information.

Identification
Identification
Enter name and NIF and validate email and cell phone number.
Updating data
Updating data
Fill in the updated data.
Validating identity
Validating identity
Validate your identity via video call or the Digital Mobile Key.
Confirming the update
Confirming the update
Confirm and finish updating your data.

The importance of having your personal information updated

Having your personal informaiton and contacts updated guarantees you normal access to all of the Bank's products and services, as well as being able to receive relevant information and security alerts about your account or subscribed products.

This process is available to Private customers, aged 18 or more and holders of a Portuguese Citizen Card or Digital Mobile Key (CMD) and a telephone number certified at Banco Montepio.

Placing a video call requires the use of a computer or smartphone with a video camera, microphone and sound.