Account Transfer Service

Change banks without spending sleepless nights.

Discover the service that allows you to switch to Banco Montepio without losing sleep.

Conheça o serviço que lhe permite mudar para o Banco Montepio sem perder o sono.

The change that doesn't keep you up at night.

The Account Change service allows you to ask Banco Montepio to handle the entire process of transferring an account you have with another bank. Through this service, banks commit to collaborating with each other, saving you the work associated with the process.
Conheça o serviço que lhe permite mudar para o Banco Montepio sem perder o sono.

We transfer everything, except the reasons that made you change.

We handle the change of recurring transfers in which you are the beneficiary of standing orders and direct debit authorisations, the remaining balance and closing the account at the other bank.

It really doesn't cost anything.

Activating the Account Transfer service is free and available to Individual and Micro-enterprise customers.

There is no longer any excuse for not switching to Banco Montepio.

To activate the Account Transfer service, visit us at one of our branches.
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Frequently asked questions.

How can I activate the service?
The request to activate the Account Change service must be requested by the account holder(s), in writing (on a specific form), at the bank to which they wish their account to be changed. 
Can I activate the service for foreign bank accounts?
The Account Change service is only available between Portuguese banks. However, if you wish to change your account in Portugal to a foreign bank, based in another EU Member State, you can request support from the bank in Portugal to identify transfer orders and active direct debit authorisations, transfer of remaining balance and  account closure.
Does the account transfer process have any associated costs?
Banco Montepio, as the receiving and transmitting bank of the bank account, does not charge any commission when activating this service. However, as the transmitting bank, it may apply commissions associated with the transfer of the remaining balance, under the terms set out in the current price list.
Where can I obtain more information?
You can obtain more information about the Account Transfer service at one of our branches or on the Bank Customer Portal (https://clientebancario.bportugal.pt/pt-pt/mudanca-de-conta).
Who can I turn to to resolve disputes arising from this service?
Without prejudice to the right of access to judicial courts, you may resort to various means of alternative resolution of any disputes arising from the Account Transfer service, as is the case with the Arbitration Center of the Universidade Católica Portuguesa (www.fd.lisboa.ucp.pt), and the Lisbon Consumer Conflict Arbitration Center (www.centroarbitragemlisboa.pt).

Documents.

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